Privacy Policy & Personal Data Protection Notice (KVKK)

1. Identity of the Data Controller

Pursuant to the Turkish Personal Data Protection Law No. 6698 ("KVKK") and applicable international privacy regulations (GDPR), your personal data is processed by Alanya Net Computer as the data controller within the scope explained below and in full compliance with legislation.

2. Processed Personal Data and Purposes of Processing

When you visit our website, contact us via phone/WhatsApp, or benefit from our technical service and sales operations, the following data may be processed:

• Identity and Contact Information: First name, last name, phone number, email address, and address details (for creating service records, device delivery, and customer notifications).
• Customer Transaction and Device Information: Brand/model, serial number, fault description, and repair records of the computer left for technical service (for warranty tracking and after-sales support).
• Transaction Security and Cookie Data: IP address, browser details, traffic logs, and cookie preferences (for information security processes and legal obligations under Law No. 5651).

3. Transfer of Personal Data

Your personal data is never sold or rented to third parties for commercial purposes under any circumstances. It may only be shared with authorized public institutions within the framework of legal obligations, and with 3rd-party cookie providers that you have activated with your explicit consent (within the scope specified on our Cookie Policy page).

4. Your Rights Under KVKK Article 11 & GDPR

By applying to our Company as a data subject pursuant to Article 11 of KVKK, you have the right to:

• Learn whether your personal data is being processed and request information if it has been processed,
• Learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
• Know the third parties to whom personal data is transferred domestically or abroad,
• Request the correction or deletion of your personal data if it has been incompletely or inaccurately processed.

You can submit your requests to us through our official communication channels.